With the EVV compliance deadline looming, many Idaho providers may be frustrated with having to meet yet another mandate and are left with more questions than answers — primarily, how to implement this new requirement most efficiently and which EVV software to use.

While selecting and onboarding new software may seem like an inconvenience and drain on resources, there are several cost-saving and efficiency benefits that providers can reap by switching to an electronic system.

Several states are already realizing a wide range of benefits from deployed EVV systems – from program efficiencies and cost reductions, to fraud mitigation and care improvement. The state of Oklahoma documented $12M in program savings within its first two years with EVV, while also reporting a 10% reduction in fraud and a 500% return on investment.

EVV Requirements

According to the Idaho Department of Health and Welfare, providers must select an EVV service vendor that can meet all of the designated requirements. They do not have to use a specific software or vendor as long as the system meets the federal requirements. Those include documentation and tracking of the following:

  • Type of service performed
  • Name of individual receiving the service
  • Date of the service
  • Location of service
  • Name of individual providing the service
  • Time that the service begins and ends

If providers are not compliant with the EVV mandate, they may be subject to the Federal Medical Assistance Percentage (FMAP) reductions. For more information on EVV requirements and specifics on what the FMAP reductions could look like, you can refer to the EVV page of the Medicaid website.   

Benefits of EVV

EVV offers multiple benefits for both the consumer and provider. For the healthcare provider, it streamlines documentation functions, eliminates the need to file or sort through paperwork, and offers the potential for reduced claim errors. This can offer significant cost savings over using a manual, labor-intensive way of service tracking. Additionally, EVV helps to reduce Medicaid fraud, waste, and abuse by validating the services provided and ensuring that they are billed according to an individual’s personalized care plan. 

For the consumer, electronic visit verification improves health outcomes by ensuring individuals are getting the care they need and deserve. This has a direct impact on consumer satisfaction and results in fewer ER visits. In summary, EVV isn’t just about improving billing accuracy or passing an audit; it’s about providing a higher level of care.

Choosing an EVV Software

Providers of Medicaid-funded personal care services need to choose a complaint EVV software provider.

There are many EVV software options currently available, so how do you know which one to choose? 

There are several factors to consider, including ease of use, security, HIPAA-compliance, integration with current systems, and customizability. While crude compliant solutions exists, many providers are using this as an opportunity to select software that will also help them run more efficiently and reduce costs.

The Complete EVV Solution

At FOCOS Innovations, we’ve designed a technologically robust EVV software that is WCAG 2.1- and HIPAA- compliant. It easily integrates with other back-office systems to support your team across the entire spectrum of care. It meets all of the industry requirements and offers the most advanced, time-saving features, including:

  • Robust mobile accessibility
  • Online and offline capability
  • Information is captured in real-time
  • Easy integration with current systems
  • GPS capability for complete transparency and improved accountability
  • No limitations with out-of-state travel
  • Easy usability 
  • Custom reporting

Learn more about FOCOS Innovations’ EVV software and how it can help you meet the EVV requirement, optimize your business, and provide better quality of care. Contact a member of our team today to see how your organization can transform with FOCOS EVV.